WE HAVE A RESERVATION UNDER…
Hotels
Picture Conversation
Read the dialogue below.
Leia o diálogo abaixo.
Read the dialogues below. The vocabulary words and expressions from the previous exercise are highlighted for your reference.
Leia o diálogo abaixo. As palavras e expressões do exercício anterior estão grifadas como referência.
A Hello, good evening! This is Tina, how may I help you?
B Hi, Tina. The TV remote isn’t working, can I request for a new one?
A Sure, no problem. Let me call someone from housekeeping. Is there anything else we can help you
with?
B That’s all. Thanks for your help!
A I’m so excited for our trip. Have you booked a hotel yet?
B I haven’t made reservations yet. But I have looked into the hotels that offer early booking discounts.
A Good idea. Booking in advance will definitely save us some travel money.
B I know. I’ll settle the hotel reservation this week.
A Great! Let me know if you need any help.
Vocabulary
Vocabulário
book - agendar
Example: I booked a room at South Hotel.
Eu agendei um quarto no Hotel South.
housekeeping - camareira
Example: Please call housekeeping to clean room 507.
Por favor chame a camareira para limpar o quarto 507.
request - pedir
Example: I’d like to request a non-smoking room.
Gostaria de pedir um quarto para não-fumantes.
front desk - recepção
Example: Our keycard isn’t working. Will you please drop by the front desk and request for a new one?
Nosso cartão não está funcionando. Você poderia passar na recepção e pedir um novo?
cancel - cancelar
Example: Hello, I’m calling to cancel my reservation for April 29.
Alô, estou ligando para cancelar minha reserva para o dia 29 de Abril.
Expressions
Expressões
I’d like to…
Eu gostaria de...
Example: I’d like to book a room for two people.
Eu gostaria de reservar um quarto para duas pessoas.
Please call the front desk…
Por favor ligue para a recepção…
Example: Please call the front desk for the Wi-Fi password.
Por favor ligue para a recepção e peça a senha do Wi-Fi.
Fully booked
Lotado
Example: Sorry, there are no rooms available. We are fully booked for tonight.
Sinto muito, não temos quartos disponíveis. Estamos lotados por hoje.
1. Complete the dialogue using the new vocabulary words and expressions we learned.
Complete o diálogo usando o vocabulário e expressões novas que aprendemos.
Student Hello, I would like to ________ a one-bedroom suite for January 15.
Tutor I’m sorry, but we’re ________ on the 15th. Would you like to be put on our waiting list? We’ll contact you if
we have a cancelled booking.
Student Okay. If it's possible, I’d also like to ________ for a room with a garden view. Please put me on the waiting
list, under Sarah Jones.
Tutor Thank you, Miss Jones. We’ll update you soon.
2. Complete the dialogue using your own answers. You can use any of new vocabulary words and expressions, if possible.
Complete o diálogo com suas próprias respostas. Você pode utilizar qualquer vocabulário ou expressão nova, se possível.
Tutor Hey Jim, I’m traveling abroad for the first time. Do you have any tips on how I can choose a good hotel?
Student Sure. When choosing a hotel I think you should ____________________________.
Tutor Thanks! That’s really helpful. Do you think I should make reservations in advance?
Student Well, that depends but if you book your hotel in advance, ___________________.
Tutor Okay got it. Appreciate the help, Jim. Thanks!
Quick Questions and Answers (Q&A)
3. Make a text:
1. Have you ever stayed at a hotel?
2. What would you consider a good hotel experience?
3. Are there hotels in your city?
4. Are hotels in your city cheap or expensive?
5. Do you think a hotel is the best accommodation option for travelers? Why or why not?
Você pode utilizar o link para correção de textos em inglês e depois transcrever as respostas nos espaços abaixo.
4. Say it! (converse sobre os assuntos abaixo)
